HearWithUs respects your privacy. This policy explains what we collect and how we use it.
What we collect
Name, contact details, shipping and billing address, order details and payment confirmation (we do not store full card numbers — payments are handled by our processors), plus technical data such as IP address, device and browser information and site usage via cookies and similar technologies.
How we use it
To process and deliver orders, provide support, prevent fraud, meet legal obligations, improve our site and, where permitted, send marketing you can opt out of at any time.
Legal bases (UK and EU GDPR)
Performance of a contract, legitimate interests, consent (marketing and non-essential cookies) and legal obligation.
Cookies and advertising
We use cookies and may use advertising and analytics tools (for example Meta Pixel and Google) to measure and improve advertising. You can manage non-essential cookies in your browser settings.
Who we share data with
Service providers who help us run the store — for example Shopify (hosting and checkout), payment processors, shipping carriers and email and advertising platforms — under appropriate safeguards, and authorities where legally required. We do not sell your personal data.
Your rights
Depending on your location you may have rights to access, correct, delete, restrict or object to processing, to data portability and to withdraw consent (UK and EU GDPR). California residents have rights under the CCPA and CPRA. To exercise any right, email hearwithus.co@outlook.com.
Children
Our site and products are intended for adults (18+). We do not knowingly collect data from children.
Contact
HearWithUs — hearwithus.co@outlook.com.